Careers

Rayno Window Film is a premium window film manufacturer and distributor looking for an Administrative Generalist to operate administrative and operational duties at our headquarters in Schaumburg, IL.

Rayno is looking for dedicated, full-time, immediate hire-ready candidates that work collaboratively together with our team.

The Employee’s responsibilities include but are not limited to:

• General office management
• A/R and A/P management
• COD payment tracking, collections, and payment reconciliation
• Return roll handling and support
• Approve, process, and keep an accurate record of claims from customers: shipping, warranty, payment, returns, and replacements
• Warranty claim processing
• Warranty card registration
• Use phone calling systems, CRM systems, accounting, sales, and operations systems as requested by the Company
• Receive and handle inbound calls – sales and administrative
• Outbound calls for customer reconciliation
• Hiring and firing personnel and performance review
• Employee file updates
• PR of the company for recruitment purposes
• File claims finish claims and receive claim credit from vendors
• Updates customer database with the most current information
• Assists office staff in maintaining files and databases
• Office supply purchasing
• Feedback on system improvements
• Provides support for all other departments as needed
• Follows guidelines, procedures, responsibilities, and policies

Experience

• Quickbooks & Accounting
• Computer skills
• Punctuality, accuracy, flexibility, responsible individual
• Bachelor’s Degree in Accounting or related field preferred
• Language: Fluent English, Bilingual a plus

Details

• Location: 125 E Commerce Dr., Schaumburg, IL 60173
• Hours: M-F 9am-6pm, 1hr lunch
• Health Insurance, PTO, Employee Discounts

Please submit your resumes to hr@raynofilm.com.

Rayno Window Film Inc is looking for a Full Time Customer Service / Admin to join our team of a rapidly growing brand in the window film industry. The role consists of order processing, customer service, warranty resolution, receptionist duties, and general office maintenance.

Responsibilities include:

• Greeting customers
• Taking and processing orders, credit cards, CODs, returns, and replacements
• Taking inbound calls and making outbound calls to customers for orders, customer service, warranty issues
• Maintaining and ordering office supplies
• Sorting/organizing office mail
• Check runs to the bank
• Adheres to all department/facility policies
• Keeping records, maintaining files, databases, and inventory
• Generating reports
• Schedules appointments and meetings
• May assist other staff members with their duties as workload dictates

Qualifications include:

• Excellent telephone etiquette
• Customer service skills
• Multi-tasking ability
• High proficiency in the computer
• Close attention to detail
• Ability to communicate effectively both verbally and in writing
• Basic office skills
• Punctuality

Details:

• Location: 125 E Commerce Dr., Schaumburg, IL 60173
• Hours: M-F 9am-6pm, 1hr lunch
• Health Insurance, PTO, Employee Discounts

Please submit your resumes to hr@raynofilm.com.

Rayno Window Film, Inc is one of the fastest-growing window film manufacturers in the United States, with a diverse range of advanced-technology automotive, architectural, and specialty film products. We are looking for positive, motivated, and energetic individuals to be a part of our nationwide and global expansion. A successful candidate needs to demonstrate a willingness and a capability to develop the territory. May start immediately.

In this sales role, you will provide existing and new clients with product support as you help them find solutions to their window film needs. If you are driven, and success-oriented, this position provides you with incredible room for growth and advancement.

We offer competitive compensation based on your level of experience with uncapped commission earnings. If this sounds like the kind of career move you’ve been waiting for, and if you meet our qualifications, we want to talk with you.

We are looking for this kind of candidate:

• Highly motivated individual who brings energy and commitment to building lasting and credible relationships with clients
• Engage customers to buy the products by following guidelines and keeping an accurate record of communication
• Excellent verbal and written communication, interpersonal, and presentation skills
• Decision-making, problem resolution, and creative thinking skills
• Must be honest, assertive, loyal, and systematic
• Desire and ability to learn quickly.
• Friendly, strong negotiation skills, well-spoken, and ready to close the deal
• High degree of drive and motivation
• Ability to hit KPIs, including 80 outbound calls per day, minimum
• Experienced in using diverse computer databases for clients data management, including cloud-based CRM, order processing systems, Google, Microsoft Suite, and social media
• Ability to find new leads and new opportunities
• Follows company policies and regulations
• Professional Sales experience minimum 1-3 years preferred
• Sales or technical knowledge of window film a plus
• Bi-lingual is a plus but not required

Benefits for Team Members:

• Base Salary (based on experience) + Uncapped commission
• Potential for advancement within company ranks
• PTO
• Health Insurance
• Company events

Details:

• Location: 125 E Commerce Dr., Schaumburg, IL 60173
• Hours: M-F 9am-6pm, 1hr lunch

Please submit your resumes to hr@raynofilm.com.